Careline has been providing a mixture of telephone and face to face counseling since 1978.   To become a Careline Counsellor, our counsellors complete a formal training, practical assessments and undertake supervised practice. 

Armed with this expertise Careline has developed the Certificate in Telephone Counselling (ideal for those engaged on Telephone Helplines).

We run only three courses each year, so places are in high demand. The courses are run from our training school in Ilford. The tutors are experienced trainers who have a background in Counselling, thereby ensuring that the content is as practical as it is theoretical.