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You are here:   Services  »  Telephone Counselling

Our telephone counselling line 0845 122 8622  is open 10am to 1pm and 7pm to 10pm, Monday to Friday 

The national counselling line, staffed entirely by trained volunteer counsellors, is based at our offices in Ilford, East London.

Our caller profile spans all age ranges, genders, sexuality and a range of disabilities. As such, our number is used by many specialist helplines, agencies, newspapers, television and professional bodies.

Careline does not store information about callers (such as their telephone numbers) and we do not ask for identifiable information such as names and telephone numbers.

 



Call charges to 0845 122 8622

Calls provided by BT will be charged at up to 4 pence per minute at all times. A call set-up fee of 3 pence per call applies to calls from residential lines.

Mobile and other providers’ charges may vary.

In a typical week we provide help to those suffering with:

  • anxiety,
  • addiction,
  • debt,
  • bereavement,
  • domestic abuse,
  • bullying,
  • sexuality,
  • parenting,
  • living with critical illness 

and the occasional wrong number! 

© 2007 Careline Last update: 21/02/2008 Telephone counselling: 0845 122 8622  10am to 1pm and 7pm to 10pm, Monday to Friday